Our Office Policies
Our office is conveniently located on 701 Blue Bird Blvd. Our friendly and efficient Front Office Staff will assist you to arrange an appointment that is most convenient. To schedule an appointment please call us at 478-827-1971.
Appointments/Cancellations
With the exception of serious emergencies, it is expected that you keep all of your appointments. If you need to reschedule an appointment we require 24 hours notice. In such a case, please call our office and arrange for a make-up appointment with one of our patient care coordinators.
In the event that you need to cancel your appointment, kindly provide 24 hours notice. Your consideration in this matter will allow us to accommodate other patients who could benefit from an appointment.
Emergencies
Our office provides on-call service for emergencies. Call 478-827-1971 so that the physician on call can be contacted.
We provide 24-hour emergency coverage for all patients. If you have an emergency after office hours, call our office at 478-827-1971 or our answering service at 478-827-1971. The answering service will take your message and contact a covering physician immediately.
Payment
The BROWN FAMILY PRACTICE accepts cash and personal checks as well as the following credit cards:
- Visa
- MasterCard
- Discover
- Cash
We make every effort to decrease the cost of your medical care. Therefore, we request payment arrangements for all office services at the time they are rendered unless prior arrangements have been made. We accept cash, checks, MasterCard, Visa, and Discover for your convenience. If we are a participating provider of your insurance company, we will bill them. However, payment is the patient's responsibility. We will help in any way we can to assist you in handling claims.
